DMEPOS ACCREDITATION PREP PROGRAM
PROGRAM HIGHLIGHTS
 
  • Designed for the community Pharmacy/Pharmacist and ease of implementation
  • Software that allows the pharmacy to customize the policies and procedures to fit your business operation with minimum effort
  • Includes an easy to follow DMEPOS Accreditation Compliance Guide
  • Includes all the necessary policies, procedures, actions, and forms to comply with the standards set forth by the Accreditation Organizations
  • DMEPOS Compliance Officer job description containing the authority, responsibilities, and accountability of the position
  • Best Practices to reduce and prevent fraud and waste to include:
    • Standards of conduct to ensure compliance with laws and regulations
    • Designation of a DMEPOS Compliance Officer to address compliance issues
  • Procedure to track revenue and expense items to ensure financial viability
  • Procedure to reconcile charges to the beneficiary and Medicare for equipment and supplies
  • Procedures to prepare an Operating Budget that reflects the size and scope of your business operation
  • Human Resource Management to include:
    • Tracking of staffing levels
    • Monitoring of professional staff members’ licensing, certifications, continuing education, training, and competency assessments
    • Ensure competency of technical and professional personnel in the training of beneficiaries
  • Beneficiary/Caregiver procedures to include:
    • Instructions related to use, maintenance, and potential hazards of equipment and items
    • Information regarding expected time frames for the arrival of ordered items
    • Verification of receipt of delivered items
    • Customer Service phone numbers
    • Beneficiary Follow-up
    • Beneficiary Satisfaction Surveys
  • Procedures to notify Physicians if equipment can not be provided to beneficiary
  • A Performance Management Plan that includes:
      • Internal compliance audits to ensure that all DMEPOS standards are appropriately and effectively monitored and policies and procedures are amended (when applicable)
      • Policy, procedure, and forms to address ongoing monitoring of employees, patients, and supplies
        • Beneficiary satisfaction about products and services
        • Beneficiary complaints about products and services
        • Billing and coding errors
        • Adverse events to beneficiary due to equipment
  • Encompasses multiple product lines to include:
    • Diabetic equipment and supplies
    • Diabetic footwear
    • Durable medical equipment
    • Walkers, canes, and crutches
    • Additional modules available as developed by PRS
  • Complaint policy and procedure to include:
    • Receiving complaints
    • Required notifications to the beneficiary
    • Investigation of complaints
    • Resolution of complaints
  • Procedure to ensure that recalls are handled in a timely and efficient way to include notification of beneficiaries who may have received recalled items
  • Customer Service Program to ensure that beneficiaries have phone numbers to call in the event that they have a question or an emergency
  • HIPAA Compliance Program (PRS has available If you currently do not have an established program)
  • Order intake procedure designed to comply with CMS standards to include:
    • Consulting with prescribing physician to confirm and recommend necessary changes or refinements
    • Ensure that items dispensed or delivered comply with physicians orders
  • Pre-survey checklist to ensure overall utilization of the Program

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For more information contact us at
1-800-338-3688