independent pharmacy, independent retail pharmacy business4 Reasons to Support Independent Pharmacies

We know there is a need to continue to support small independently owned businesses. Did you know that for every $100 you spend at a locally owned and operated business almost $96 goes back into the local economy?

Aside from the obvious financial reasons to back support a small independent business, when we are talking about an independent community pharmacy, the stakes are even higher.

The reasons why an independent is better than a chain pertain more to how they can have a much greater impact on the health of an individual or a community than just economic ones. Below are 4 reasons to support independent pharmacies over a chain.

1) Excellent Customer Service

You have the opportunity to build a better relationship with your local independent pharmacist as they’ve probably been a part of the community, knowing you and your family since years. Even if that’s not the case, there is an opportunity to get to know them and enjoy a privileged level of customer service that only improves with time. 

After all, a local pharmacist is more likely to build a trustworthy connection with you and understand your needs much better than would a chain store. Most importantly, they aren’t confined by the profit-centric practices that govern chain stores, having the flexibility and freedom to make independent decisions that are motivated by your best interests rather than monetary gains alone.

Chains typically have higher turnover  rates so the opportunity to grow that relationship with your Pharmacist as a trusted healthcare provider is lost.  So it’s better to support independent pharmacies to enjoy not only great customer service but also improved health and your peace of mind.

2)  Expanded Services

Unhampered by the decisions of a huge corporation, your local pharmacy can offer more services that are tailored to the specific needs of your community. Just think of your locally owned independent pharmacy as a one stop shop for healthcare related items. It can be a great resource for specialized information as independent pharmacists tend to research generalized as well as focused healthcare fields and present an array of products that improve your health and well being and make your life easier.

Since they know the medications you’re on, they are in a position to offer personalized service – extending the scope of service typically offered by a chain store – that includes warning you of any possible drug side effects or interactions.

To top it off, most local pharmacies offer flu shots and other immunizations. They also provide unit dose packaging, which makes it easier and more convenient to consume just the right amount of medicine. Most importantly they respond to emergency situations that call for urgent refills of prescriptions or other essential healthcare products.

3) Shorter Wait Times

Chain pharmacies tend to be understaffed which results in longer wait times for you and your family members.  If you are short on time due to your busy life or you would rather not spend more time than necessary standing in line or sitting in a hard chair at the pharmacy, then go to your local independent pharmacy!

Independents are not only adequately staffed but also tend to have a well-stocked and organized inventory, so it’s likely that you wouldn’t have to make reruns for sourcing out-of-stock essential medicines or other health products. Furthermore, their point-of-sale process is streamlined and they have open registers to minimize waiting. To further enhance ease and convenience for customers, they feature a designated payment and pickup kiosk, online and mobile provisions for refill drugs, mobile payment options, and some of them even offer free deliveries.

4) You Are Supporting a Locally Owned Business

When you shop at your local pharmacy you are supporting a person or family that cares about your community. They care about your community because they live there too!  Your local pharmacy owner chose to take the risk of opening a business to help improve the health of their local residents.  They may have children in the local schools. And chances are, they spend their money at local restaurants and businesses,  which means more money goes back into the local economy when you support an independent pharmacies.