Pharmacy Compliance

COMPLIANCETrack | Pharmacy Compliance Training | PRS Pharmacy Services

COMPLIANCETrack Compliance & Credentialing Suite

Pharmacies must comply with a growing number of regulations from various state and federal agencies. The frequency of audits and the fine amounts for non-compliance are increasing. COMPLIANCETrack helps relieve the stress caused by setting up policies, procedures and training programs to comply with current regulations plus keeping track of any new legally required changes. It even helps you keep track of your Pharmacy license expiration dates, so you can focus on keeping your customers healthy and happy.

Our COMPLIANCETrack platform provides:

    • Policies and Procedures required for Pharmacy Compliance/Credentialing – unlike some wholesaler programs
    • Everything you need to be compliant without paying hundreds of dollars a month
    • Records maintained for 10 years for all active members
    • Online employee training and tracking
    • Monthly or daily OIG and SAMS Exclusion Database Checks for Employees, Prescribers and Vendors
    • Easily accessed online from any device 24/7
    • Enter once and populate employee information easily into all programs
    • Training automatically assigned by software based on employee job title
    • Identical formatting between programs allows for an easy learning curve
    • Easy to follow step-by-step Compliance Guides to implement the program
    • Automatic updates as laws, third-party requirements, and best practices change
    • Industry-leading customer service with a dedicated Pharmacy Compliance Specialist as your primary contact
ComplianceTrack is designed to make compliance/credentialing, risk management and government audits easier, less costly, and much more efficient.

COMPLIANCETrack is completely customizable.

Two comprehensive bundles are available (Essentials Suite and Deluxe Suite).  The products in each bundle are also available for individual sale. You may review individual product descriptions, which contain further details by clicking on the product icon/name.

If you have questions about which package would be best for you or you need additional details on specific products Contact Our Pharmacy Compliance Specialists Today!

** Hover over the question mark (?) for more info or click on the product name to browse the product page for more details.


Essentials Suite

Deluxe Suite

Why It’s Needed

Government and third party mandated requirement. Government fines up to $1.5 million apply for non-compliance.

Government and Medicare Part D Plans require all Pharmacies to be compliant with the Fraud, Waste and Abuse and Compliance Program Requirements. Loss of Rx filling privileges and fines can result in non-compliance.

The government maintains lists of persons excluded from federally funded programs. If an employee, or other individual or entity working on behalf of the Pharmacy, is on one of these exclusion lists, federally funded third parties and State Medicaid can take back all amounts paid to which those individuals and entities were involved.

Centralizes tracking and provides renewal reminders for Pharmacy licenses, and any other important items with an expiration date.

Government mandated to combat methamphetamine production. Fines and jail time applicable for non-compliance.

FDA mandated as of March 1, 2016. All Pharmacies must receive and store the Transaction History, Information, and Statements for all drugs received for a period of at least 6 years.

Some business insurances and overall best practices require an Employee Handbook.

The Cultural Competency and Non-Discrimination program keeps you compliant and improves your communication skills with customers and employees. Section 1557 of the Patient Protection and Affordable Care Act outlines requirements to ensure equality and access with healthcare services, including Pharmacy.

The OSHA Hazard Communication Standard requires all employees to be trained on the new label and safety data sheet requirements on hazardous chemicals that may be present in a Pharmacy.

Collection of state and federal good business practices to help your Pharmacy operation run more smoothly. An Ops Manual is required by some State Boards and third parties.

All Medicare Part D plans, many third-parties and most State Boards require Pharmacies to have a quality assurance (QA) program.

A policy and procedure, and Utilization Manual to document appropriate Pharmacist to Technician ratios, minimum qualifications, protocols, and other key information.

The U.S. Citizenship and Immigration Services (USCIS) requires all employers to retain a completed I-9 form for each employee. This program gives you the rules and the tools for collecting, documenting, destroying (when appropriate), and auditing these I-9 forms.



Designed to walk you through the process of setting up an efficient, effective and safe immunization program in your Pharmacy.


Pharmacies who are exempting from the Medicare DMEPOS Accreditation requirements and those Pharmacies that are only billing Medicare Part B for Drugs and Biologicals.


Public Act 101-0221 was signed into law by Governor Pritzker in August 2019. Under this Act, Illinois employers are required to train employees on sexual harassment prevention by December 31, 2020, and on an annual basis thereafter.  This requirement applies to all employers with employees working in this State.  Employers must either develop their own sexual harassment prevention training program that equals or exceeds the minimum standards for sexual harassment prevention training outlined in Section 2-109(B) of the Illinois Human Rights Act (IHRA).


Governor Cuomo and New York State are leading the nation with new laws to combat sexual harassment in the workplace. On August 12, 2019, Governor Cuomo signed legislation that strengthened protections against discrimination and harassment under the New York State Human Rights Law. These protections supplement the laws that the Governor signed in April 2019 as part of his 2019 Women’s Agenda.


OSHA requires Pharmacies to protect employees by complying with the Bloodborne Pathogen Standard and having a program in place to mitigate and prevent the spread of COVID-19.


Point of Care Testing (POCT) implementation program will provide the necessary instructions to ensure that you have everything needed to begin offering Point of Care Testing (POCT).


*Special Introductory price of $299/year

USP General Chapter <795> provides standards for compounding quality nonsterile preparations that ensure patient benefit and reduce risks such as contamination, infection, or incorrect dosing. Having a USP <795> Compliance Program (or Standard Operating Procedures (SOP)) is required of many Boards of Pharmacies, Accreditation Organizations, and Payers.

$30/month OR $330/year

Exposure to Hazardous Drugs is a real and present concern in many Pharmacies. It is critical for all Pharmacies handling hazardous drugs – not just compounding Pharmacies – to have a USP <800> Compliance Program in order to understand their level of risk, and to promote patient, employee, and environmental safety with regard to hazardous drug preparations.

* Locations of Pharmacies Currently Using PRS Compliance and Credentialing Programs
I had two major insurance audits, and both auditors asked me about my compliance programs. When I told them, “We are with PRS”, both auditors said, “Oh, then you are OK”. Neither needed to check my P&P’s since they had seen PRS’s programs before at other Pharmacies and they knew we were compliant. Very cool!
Independent Pharmacy Consultants, independent pharmacy experts, independent pharmacy consulting firm, pharmacy consulting firm
Pharmacy Owner | Milwaukee, WI
I use PRS’s programs for all my Pharmacy Compliance and I love it.  Very user friendly and I definitely need that.
Independent Pharmacy Consultants, independent pharmacy experts, independent pharmacy consulting firm, pharmacy consulting firm
COMPLIANCETrack Customer | Denver, CO
We just had our first Catamaran Compliance audit this week, and your programs were a life saver.  Not sure how we would have been able to generate the documentation (and training) without a program like yours.  It was nice to be able to respond to each question by flipping to the page in the notebook I created and handing over the policy/procedure. The most painless audit we may have ever had.
Independent Pharmacy Consultants, independent pharmacy experts, independent pharmacy consulting firm, pharmacy consulting firm
Pharmacy Owner | New Jersey

COMPLIANCETrack gives you the peace of mind.

Thousands of Pharmacies across the U.S. rely on PRS for their total Pharmacy Regulatory Compliance/Credentialing coverage for themselves and their members. With the help of our Compliance support team, you’ll have 100% compliance coverage, GUARANTEED*!

* 100% Compliance Guarantee is applicable to the PRS FWATrack and HIPAATrack Programs


Do you have multiple Pharmacy locations? No problem! Purchase additional suites for each location as needed with the option of having one easy-to-manage account.

I recently had a Catamaran audit. The auditor asked for the misfill information and saw the PRS program. The auditor mentioned how good the PRS program is, how updates were prompted and everything was kept current (they had seen it in many other locations). I showed the auditor the misfill procedures and the audit was over in ten minutes.
Independent Pharmacy Consultants, independent pharmacy experts, independent pharmacy consulting firm, pharmacy consulting firm
Compliance Officer | Riverview, FL


No.  As long as you can access them if asked for during an audit, then it does not matter if they are printed or electronic copies.

For more details on your compliance manual and other compliance questions, please reach out to our compliance specialists.

There is no fine print.  Our guarantee is simple.  If you are using ComplianceTrack properly and you are audited and fined…WE WILL PAY THE FINE.  No clauses. No fine print. No kidding.

No.  Many of our Pharmacy Compliance products are available`a la carte.   However, in many cases if you need multiple products it is cheaper to purchase the entire suite depending on which products you need.   Check with our compliance specialists for more details on your specific needs.

Contact Us

P.O. BOX 852
201 Depot Street, Suite 200
Latrobe, PA 15650

Phone: 800-338-3688
Fax: 724-539-1388